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Terms & Conditions and Privacy Notice

Effective Date: December 1st, 2025

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1. Purpose of the Letter Generator

This website provides a letter-generation tool intended to help users prepare and submit correspondence expressing their views regarding public infrastructure, transportation planning, or related civic matters. The tool is provided for informational and advocacy assistance only.

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2. Nature of the Content

Content generated or facilitated by this tool is intended to help users express personal views and concerns. As such, it may include opinions, interpretations, summaries, or user-supplied statements. The website does not represent that all content is complete, fully verified, or free from error, and users are encouraged to review and edit their letters before submission.

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3. Best-Effort Service and No Guarantee

All services, features, and functionality provided through this website and letter generator are offered on a reasonable-effort basis.

  • We make no guarantee that any letter will be delivered, received, reviewed, or acted upon by any recipient.

  • We do not guarantee delivery timelines, accuracy of recipient routing, or continued availability of services.

  • Technical issues, third-party systems, changes in contact information, or other external factors may prevent successful delivery.

 

By using this website, you acknowledge and accept that outcomes are not guaranteed.

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4. User Responsibility

  • By using the letter generator, you agree that:

  • You are responsible for the information you choose to submit.

  • You are submitting correspondence voluntarily and on your own behalf.

  • You will review generated content before submission.

  • You will not use the tool for unlawful, misleading, harassing, abusive, or fraudulent purposes.

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5. No Legal or Professional Advice

This website and letter generator do not provide legal advice, professional advocacy services, or official representation. Content should not be relied upon as legal or professional guidance.

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6. Privacy and Data Use

We respect user privacy while recognizing that operating an advocacy platform requires flexibility in how information is handled.

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Information Collected

We may collect information including, but not limited to:

  • Name, address, email address, and other contact details

  • Letter content, selected talking points, and submission metadata

  • Technical and usage information such as IP address, device information, session data, and security logs

  • Any additional information voluntarily provided by the user

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How Information Is Used

Collected information may be used for purposes including:

  • Generating, formatting, storing, printing, routing, or submitting correspondence

  • Communicating with users regarding submissions, updates, or related activities

  • Improving website functionality, analytics, reliability, and security

  • Supporting advocacy, research, or informational efforts related to the subject matter of the site

  • Maintaining records of engagement or participation

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Data Sharing

Information may be shared with:

  • Intended recipients of correspondence, including public officials, agencies, or organizations

  • Third-party service providers supporting website operations, communications, document processing, hosting, analytics, or delivery

  • Partner organizations, coalitions, or stakeholders aligned with the site’s advocacy goals

  • Legal, regulatory, or governmental authorities when required or appropriate

  • Other parties as reasonably necessary to operate, maintain, protect, or advance the purposes of the website

 

Information may be shared in individual or aggregated form, and we do not guarantee confidentiality once information is disclosed to third parties.

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7. Data Retention

Information may be retained for as long as reasonably necessary to support site operations, advocacy activities, legal or administrative purposes, or internal recordkeeping. We reserve the right to retain or delete data at our discretion.

 

8. Security

Reasonable technical and administrative safeguards are used to protect submitted information. However, no system can be guaranteed to be fully secure, and use of this website is at your own risk.

 

9. Third-Party Services

This website relies on third-party services and platforms. We are not responsible for the availability, accuracy, performance, security, or privacy practices of third-party systems.

 

10. Modifications and Availability

We reserve the right to modify, suspend, or discontinue any aspect of the website or letter generator at any time without notice. These Terms & Privacy provisions may be updated at our discretion, and continued use constitutes acceptance of any changes.

 

11. Limitation of Liability

To the fullest extent permitted by law, we disclaim liability for:

  • Failed, delayed, or incomplete letter delivery

  • Errors or omissions in generated or submitted content

  • Any direct or indirect damages arising from use of the website or tool

 

12. Acceptance of Terms

By using this website or submitting a letter, you acknowledge that you have read, understood, and agreed to these Terms & Conditions and Privacy Notice.

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